A1:Orders are shipped within 5~7 business days once the order is placed orders will be shipped by reqular mail or FedEx (depending on the size of the order).Therefore,transit time will be determined based on your location and shipping method.
A2: NO ,The shipping costs have already been incurred at your request and therefore are non-refundable.
A3: You can reply to us within 7 days for replacement, and please attach a photo of the damage area.
A4:NO Payment can only be made using master card;)
A5: NO,you must provide a physical address for FedEx to deliver your package ,FedEx does not deliver to post office boxes ,APO or PPO addresses.
A6:Processing time is approximately 5 business days from the date we receive the product .It is the shipped by FedEx ,Therefore, Transit time will be determined by your location.
A7: Yes, we can customize the color and printing of the product according to the guest’s request.
A8: If you confirm your order with us by e-mail,We will send you the delivery information you need in the email.